FAQ

Always make sure you are wearing the HUD, and you have Energy

Q: Are there any restrictions on the system?
A: Please be aware; your avatar must be at least 30 days old to use the Digital Farm System and to visit the DFS Main Store.

Q: How do I care for my fields?
A: Click the field, then choose to Tend, then sit on the field, and the care will go up.

Q: How do I care for animals?
A: Wear your Animal Brush, click the animal and choose Brush, sit on the animal then click the Care button on the HUD.

Q: How do I care for trees/plants?
A: Click your tree/plant and choose care, sit on the tree/plant then click the Care button on the HUD.

Q: How do I cook?
A: On the HUD click on the Craft button, then click on the number that corresponds to the recipe item you want to make. It will turn red then click on the food item you rez out, choose the Cook/Craft menu on it, and it will be loaded into the HUD

Q: Can I use the system just to get water?
A: No, the automated ban system will detect this and ban you, since there is no gain in doing that, you are not playing the game/system as it is supposed to be played. Remember, its a farming game/system, not a water game. Therefore, getting excessive water and not harvesting items from fields, trees, animals, or cooking, will result in a ban from the DFS System.

Q: Can I be unbanned from the system? If so, how?
A: If you are banned for just gathering water, you can purchase the Starter Pack, and notify Ice Dover (ice12192.dover) or Fairy Forrest (blackfairy3ds) of your purchase. You will be unbanned and free to start farming. However, please note you can only buy the starter pack once. If you have already purchased the starter pack, which means you already have the equipment to farm, you will not be unbanned.

Q: Am I allowed to use bots, auto clicker, or any other tools like that?
A: No. Furthermore, if the system detects you for using external tools to automate your gathering water/fishing/crafting such as bots/program/auto clickers, you will be automatically banned from the system.

Q: How does DFS deals with inappropriate, rude, or abusive customers?
A: Customers, who are inappropriate, rude, or abusive towards another customer in the DFS Support or DFS Trade Group, will be muted and warned. Also, customers rude towards DFS CSR, in the process of assisting you with DFS issues or problems, in DFS Support Group, Trade Group, or private chats, will be muted and warned. If this behavior continues, the individual will be banned from the system. Typically, this type of ban is never removed and only can be removed by Ice Dover.

Q: I am Harvesting, but I am not getting my items. What should I do?

A: Stop! If you are not getting the items, do NOT continue to harvest. Check to see what the issue is.   1) Check on your Hud stat to see how many items are in the queue for you (Items in the queue: #).  If there are queue items, wait for them to deliver or check the number of items in the queue for the server at the store.  2) if you have nothing in the queue, complete the missing items steps, and template https://www.digitalfarmsystem.com/missing-items/.

We reserve the right to disable any product from individuals who have been banned from the system.